Standard UK Delivery Orders will arrive within 2-3 business days. Free delivery on UK orders over £50.

International Delivery Orders  will arrive within 7-21 business days.

All our packaging is sourced responsibly including recycled paper and biodegradable materials.

All parcels are delivered Monday to Friday.

Standard Delivery
Standard UK Delivery Is Free When You Spend Over £50 or £4.95 for orders under £50.

UK standard delivery orders are sent using Royal Mail. Once your parcel has been sent (usually within 2 working days of placing your order) you will receive a confirmation email. Your parcel will be with you within 2-3 business working days.

Overseas Delivery
Overseas Delivery Is £16 Within The EU And £20 For RoW.

Orders for delivery outside the UK are sent using the courier signed and tracked service and will arrive within 7-14 working days in Europe and up to 3 weeks for the RoW. We can trace your parcel until it reaches the destination sorting office, where it will be passed on to local mail carriers.

• We are unable to claim the loss of a parcel until 25 days have passed.
• Once parcels have been dispatched we are unable to change the address.
• You will be informed if we are experiencing any delays or are unable to fulfil your order for any reason. For any further delivery queries please email us at info@yummyyogagirl.com

RETURNS

Returns Policy

We are a boutique clothing range and take pride in our services. If however, you are unhappy with your item then please contact us directly to see if we can resolve any issues you may have.

If you still require a refund you are eligible for a full refund within 30 days of receipt of your order providing you have:

1. Proof of purchase
2. Your item is unused and in the same condition that you received it.

Please note: Products returned under this policy must be sent by Royal Mail signed for delivery. You will be responsible for paying postage costs associated with returns under this policy. We will give you a refund for the price you paid to us in respect of any product properly returned by you in accordance with this policy. We will not refund to you any costs you incur in returning the product to us. Refunds will be credited to the original card that was used for purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days following the day we receive your returned product.

How To Return An Item

Return to Yummy Yoga Girl Ltd, address below, using Royal Mail signed for delivery.
The returns address is:

Yummy Yoga Girl Ltd
C/O Cheeky Communications
Royal Victoria House
51-55 The Pantiles,
Tunbridge Wells,
Kent
TN2 5TE.
United Kingdom

Please note that when sending a return, the parcel is your responsibility until it reaches our offices. Always retain proof of postage.

Late or missing refunds (if applicable) 

If you have yet to receive a refund please first check your bank account.

Then contact your bank. There is often some processing time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve completed all of the above and still haven’t received your refund please contact us at info@yummyyogagirl.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yummyyogagirl.com and send your item to

Yummy Yoga Girl Ltd

C/O Cheeky Communications

Royal Victoria House
51-55 The Pantiles,
Tunbridge Wells,
Kent
TN2 5TE.
United Kingdom

1) Introduction

Hello welcome to yummyyogagirl.com, our on-line shop. It is important to us here at Yummy Yoga Girl that that your information is safe and protected when shopping and you understand your rights and our commitment to you. Please read these terms carefully as you will be bound by them once you place your order with us. If you require further information or clarification, then please drop us an email and we will try to help.

By the way, these terms do not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).

2) About us

Yummy Yoga Girl and is the trading name of Yummy Yoga Girl Limited, incorporated in 2017. Our registration number is 10677579 and our registered address is Royal Victoria House, 51-55 The Pantiles, Tunbridge Wells, Kent, TN2 5TE.

3) The ordering process

When you place an order on our web-site to purchase an order, you will receive a message from us to confirm your order and a request to pay for the product. Once the purchase item or items have been despatched, you will receive an email from us regarding the despatch and at this point the contract of sale and purchase between us will come into affect.

If there is an issue with the order, such as an item being out of stock and we are unable to make a delivery in a reasonable timeframe, then we will of course inform you and your can decide on your preferred course of action, such as a receiving a refund, alternative product or await for a replacement.

For clarification, the order process is outlined below:

• Step 1: Add the item you wish to purchase to the shopping basket
• Step 2: Proceed to checkout
• Step 3: If you are an existing customer, you must enter your login details or sign up as a new customer
• Step 4: Once you are logged in, you must select your preferred method of delivery and confirm your order and your consent to the terms of this document
• Step 5: You will be transferred to our payment provider’s ‘Worldpay’ website, who will handle your payment; we will then send you an initial acknowledgement; and once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order

4) Our Yummy Products

Our products include active wear and from time to time, we will include other yummy products that we think may be of interest to our customers. We will regularly make changes to our on-line shop and may not always continue to supply a particular item.

We will try and reflect an accurate image of the products on our web-site but they may not always show the exact colours or sizes. This of course does not affect your consumer rights, if you are unhappy with an item and wish to return it.

5) Prices

Our prices are quoted on our website and are in GB £

We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force.

All amounts stated on our website are inclusive of VAT.

It is possible that prices on the website could on occasion, be incorrectly quoted; accordingly, we will verify prices as part of our sale procedures so that the correct price will be notified to you before the contract comes into force.

In addition to the price of the products, you may have to pay a delivery charge, which will be notified to you before the contract of sale comes into force.

6) Payments

You must, during the checkout process, pay the prices of the products you order and Payments may be made by debit card, credit card or Paypal.

If for whatever reason you are unable to pay to us any amount due under these terms and conditions, then we may withhold the products ordered and/or by written notice to you and at any time cancel the contract of sale for the products.

If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:

(a)   an amount equal to the amount of the charge-back;

(b)   all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);

(c)   all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 6 (including without limitation legal fees and debt collection fees),

and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 6.

7) Deliveries

Our policies and procedures relating to the delivery of products are set out in our delivery policy document.

We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process.

We are unable to to accept any responsibility for custom delays, duties or taxes that apply in countries outside the UK

8) Acceptance of goods and returns

We want all of our customers to be absolutely happy with their purchases. However, if this is not the case and you wish to return an item, then please let us know as soon as possible, within 30 days of purchase.

Please ensure you have proof of postage when returning an item as we cannot be responsible for packages that do not arrive back to us.

Please check your order as you will be responsible for inspecting the goods for any damage or fault. Should the product not be of acceptable quality then please notify us as soon as possible.

9) Termination of contract

You can end your contact with us at any time and your right will depend on what and when you have purchased an item and the condition of the item for returning.

You are able to return an item, by exercising the right to change your mind under The Consumer Contracts regulation, within 30 days.

To end a contract, just contact us by email and follow the return of goods process.

Privacy and cookies updated 25th May 2018 

1. Introduction

Welcome to the Yummy Yoga Girl privacy and cookies policy. At Yummy Yoga girl we are committed to safeguarding the privacy of our website visitors and protecting your privacy is really important to us. In this document we explain how we will treat your personal information.

This document along with our terms and conditions outlines how we collect your personal information and how it will be processed and managed by us.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Collecting personal information

Generally you can browse our web-site without us knowing who you are other than knowing your IP address. This information helps us improve the content of our web-site and allows us to understand how our web-site is being used.

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.

(b) information that you provide to us when registering with our website including your email address.

(c) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address.

(d) information relating to any purchases you make of our products including your name, delivery address, payment address, telephone numbers, email address and card details.

(e) information that you post to our website for publication on the internet including your user name, profile pictures and reviews.

(f) any communication that you send to us including it’s content and metadata associated with this communication as well as any personal information.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Using personal information

Personal information submitted to us through our website will be used to help administer our website and business so we can can personalise and enable the use of our services for you. We retain information on past orders as well as name and address information in order to process orders and make it easier for future transactions and for records.

Data can be removed on request.

Retaining data also enables us to send you goods purchased, statements, invoices and payment reminders to you as well as collect payments from you. We can send you non-marketing commercial communications or email notifications that you have specifically requested. We are able to send you marketing information relating to our business which we think may be of interest to you, by email if you have agreed to this, or you can inform us at any time if you no longer require marketing communications.

We are able to deal with enquiries made by you relating to our website; keep our website secure and prevent fraud and verify compliance with the terms and conditions governing the use of our website.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us. However we will not supply your personal information to any third party for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, WorldPay. You can review the provider’s privacy policy at https://www.worldpay.com/uk/worldpay-privacy-notice. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4. Disclosing personal information

We may disclose your personal information to any of our employees, insurers, professional advisers only as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information if we are required to do so by law or in connection with any ongoing or prospective legal proceedings or in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk. Except as provided in this policy, we will not provide your personal information to third parties.

5. Retaining personal information

Personal information that we process for any purpose(s) shall not be kept for longer than is necessary for that purpose.

We will retain documents (including electronic documents) containing personal data to the extent that we are required to do so by law or if we believe that the documents may be relevant to any ongoing or prospective legal proceedings and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

6. Security of personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure passworded and firewall-protected servers. All electronic financial transactions entered through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential. e will not ask you for your password except when you log in to our website.

7. Amendments

We may update this policy from time to time by publishing a new version on our website.

8. Your rights

You may instruct us to provide you with any personal information we hold about you at any time. Provision of such information will be subject to the supply of appropriate evidence of your identity for this purpose.We may withhold personal information that you request to the extent permitted by law.

9. Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

10. Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated by email to info@yummyyogagirl.com

12. About cookies

A cookie is a small file containing an identifier which is a string of letters and numbers, that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date. A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Overall, cookies help us provide a better web-site by enabling us to monitor which pages are preferred by you. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

13. Our cookies 

We use only persistent cookies on our website.

14. Third party and Analytics cookies

To view a copy of our analytics service provider’s privacy policy visit www.developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

15. Blocking cookies

Most browsers allow you to refuse to accept cookies; for example:

(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b) in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c) in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

16. Deleting cookies

You can delete cookies already stored on your computer; for example:

(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b) in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c) in Chrome (version 52), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

Deleting cookies will have a negative impact on the usability of many websites.